DENº 11EU Policy & Regulation
Booking.com tells regulators Europe's hotels don't depend on it
Booking.com has told European authorities that hotels across the continent do not depend on its platform, pushing back at the centre of EU competition scrutiny.
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Booking.com has told European authorities that hotels across the continent do not depend on its platform, in a submission that lands at the centre of ongoing competition scrutiny of the online travel sector.
The company's argument, reported by Hospitality Net, is direct: European hotels can and do reach guests through channels other than Booking.com. The operator is positioning itself as one option among many rather than an unavoidable gateway for distribution.
The claim carries weight for European hoteliers because it cuts against a widely held view in the sector — that the major OTAs hold decisive pricing and commission power over independent properties. If regulators accept Booking.com's framing, pressure for new intervention in OTA–hotel relations would ease. If they reject it, the company faces a harder line on issues such as commission levels, rate parity clauses and ranking practices.
Why does Booking.com's position matter now?
The statement arrives while European institutions continue to examine the balance of power between large digital platforms and smaller accommodation providers. Booking.com operates under the EU's Digital Markets Act as a designated gatekeeper, a status that already obliges it to accept closer oversight of how it treats business users, including hotels that list on its platform.
For operators, the practical question is leverage. Independent hotels that rely heavily on one OTA for room nights often absorb commission rates they cannot negotiate down. A public assertion that no such dependency exists invites a factual test: what share of bookings at European hotels actually flows through Booking.com, and could those bookings shift to direct channels, other OTAs or metasearch without material revenue loss?
What does the claim mean for hotels?
Hotel associations across Europe have argued for years that the opposite is true — that for many properties, particularly independents outside major cities, OTA bookings represent a volume they cannot replace quickly through direct marketing. Booking.com's submission disputes that dependency at a continental scale.
Investors will read the statement as a defensive move. Any regulatory finding of dependency would strengthen the case for measures limiting how Booking.com structures contracts with hotels, from parity obligations to preferred-partner programmes. A finding that alternatives are genuinely effective would leave the current commercial framework largely intact.
What happens next?
The credibility of the claim will be tested against booking-share data from hotels, associations and rival platforms as EU oversight of the gatekeeper continues. Hotel groups and their associations are likely to file counter-evidence, and any subsequent enforcement steps under the Digital Markets Act will show whether regulators accept Booking.com's account of its role in European distribution.
via Google News: European hotel industry (Source)
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News editor covering marketplaces and e-commerce at Eurotables Report.
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